You might not agree with me but I believe that people should be treated with respect. If they are treated like this they will give it back. It is also very often used in business. If you business partners are happy from the contract or the work you have done together they are more than sure to come back and do some more business with you. That is very profitable and business cultures that are based on relationships base on it everyday. There are also business centered cultures that don´t care about the relations and start the business meeting directly with the main problem. They don´t waste time to get to know their partners, they want to sign the contract or whatever as soon as possible. I am writing to you about this because I would like to present you some situation that happened to me yesterday. I have been a customer of one of the local supplements store for six years already. They know that I always come to them and thanks to this they give me various discounts and inform me about promotions. That is what I´ve told you in the beginning. If you give something to the others they will give it back to you. As I wanted to thank them for their attitude and those various discounts I agreed to fill the survey about their various supplements. In this way we are both satisfied with the business we are making. Remember it!